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A little help, right here.
What does Vaktija Premium include?
Only ad removal, for a yearly subscription. Every other feature remains free. It also supports continued development and maintenance. The store shows the localized price before purchase.
How do I manage or cancel renewal?
Use the store account that purchased Premium: Google Play or Apple subscriptions. Uninstalling does not cancel. Cancelling renewal normally leaves Premium active until the paid period expires.
Premium is missing: can I restore it?
Use the original store account and Restore Purchases where available. The iOS version includes this option. Purchases do not transfer between Google Play and Apple. If the issue persists, email the app version and store order reference, never card details.
Where can I request a refund?
Refunds follow the purchasing store’s rules and applicable consumer rights. Use Google Play refund help or Apple refund help.
A prayer reminder did not appear. What should I check?
Check the selected city/date, enable the reminder for that prayer, allow notifications and check sound, Focus/Do Not Disturb and battery restrictions. On Android, precise alarms also depend on the relevant system permission. On iOS, open Vaktija regularly to replenish upcoming local reminders. Tell support your phone model, OS/app version and the expected time if it still fails.
Does the Qibla compass need location?
Yes, optional location is used for on-device direction calculation. City selection for prayer times is manual and works without it. Sensor accuracy can be affected by magnetic objects.
Privacy question or account deletion?
See the Privacy Policy or Modelio deletion instructions. Vaktija has no Saifex account. Send privacy requests to saifex.apps@outlook.com.
Still need help?
Email us. Never include passwords or payment-card details.